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FAQs

What is your turnaround time?
Our turnaround time varies throughout the year. April-June we are the busiest, get your orders in early around this time! Paper Products - Typically our turnaround time on paper products is 3-5 business days before mailing. Personalized Military Plaques are typically between 10-14 days before shipping. 

I just purchased a plaque, what next? 
Please email your graphics and text information to graphics@honoringheroes.com our awesome graphic designer Aaron will create a mock up of your plaque and send it back to you. He will work with you to make necessary changes needed until you're 100% satisfied with your mock up and tell us to get to production!